Individual Session
Service Description
Upon booking you will receive an email with payment details for bank transfer. Once payment has been received you will receive confirmation of your booking and time slot.
Cancellation Policy
We operate a 48-hour cancellation policy. If you cancel an appointment over 48-hours in advance, we will refund you for the missed session. If you cancel after that, or if you cannot attend, you will still need to pay for the appointment as we have committed the time. We recognise that emergencies happen, even if they are rare. If a genuine emergency prevented you from attending, and also from letting us know, we could consider waiving or reducing the cancellation fee. Occasionally, circumstances might prevent us from delivering a session as agreed. We will give you as much notice as possible if this happens. We will not charge you for appointments we cancel and will do our best to re-book at a time that best suits you.
Contact Details
contact@freedomtherapycoaching.com